Direct Insurance Network
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About Direct Insurance Network

About Direct Insurance Network

Direct Insurance Network, LLC is an independent insurance agency based in Boca Raton. Founded by Michael Roberts in 2015, we help individuals, families and business owners across Florida explore available insurance options.

A local team you can talk to

Insurance questions often start with a change: a new home, a different vehicle, a growing business or a policy coming up for renewal. We start by listening to what you want to protect, explain the information needed, and help you review the options available for your circumstances.

Michael Roberts, founder and licensed insurance agent

Michael Roberts

Founder & Licensed Insurance Agent

Michael founded Direct Insurance Network after working in healthcare administration. He helps clients discuss insurance needs across home, auto, business, health and life coverage, including Medicare questions.

His role is to help you understand available options, ask useful questions and review the next step with you.

Discuss your insurance needs

Mary Jimenez, client support specialist

Mary Jimenez

Client Support Specialist

Mary helps existing clients with policy documents, service requests and follow-up questions. She can help direct your request to the appropriate team member or insurer.

For coverage advice or a requested policy change, our team will arrange the appropriate licensed-agent review.

Get help with your policy

How we work with you

  1. Understand your request. Tell us what you want to protect and any deadlines or questions.
  2. Review the details. We explain what information is needed and discuss available options, including limits, deductibles and exclusions.
  3. Clarify the next step. Our team follows up about your request and any additional information or confirmation needed.

What being independent means

We work with multiple insurance companies rather than offering only one company's policies. The options available depend on the coverage, insurer and your circumstances; we do not represent every insurer or guarantee that a particular policy will be available.

Explore our insurance companies

Reach our team

Call (800) 310-2743 or choose a contact option. Licensed-agent follow-up is Monday-Friday, 11 a.m.-5 p.m. Eastern, excluding observed federal holidays. Our AI phone assistant can take messages 24/7.

A request does not bind, change or cancel coverage. Availability and effective dates depend on insurer review and policy terms.