Contact Information
Choose the right starting point for your question. Direct Insurance Network, LLC is based in Boca Raton and helps clients across Florida.
New insurance quotes
Tell us what you want to protect, then choose the relevant coverage.
Existing policy service
Request documents, find payment and claims contacts, or ask about a policy change.
General questions
Not sure where to start? Send a brief message or call our team.
When you can reach us
- Office hours: Monday-Friday, 9 a.m.-5 p.m. Eastern.
- Licensed-agent follow-up: Monday-Friday, 11 a.m.-5 p.m. Eastern.
- Federal holidays: The office is closed on observed federal holidays.
- After hours: Our AI phone assistant can take messages 24/7. A message is not a completed policy change or a guarantee of an immediate callback.
Our location
Direct Insurance Network, LLC
5550 Glades Road, Suite 500
Boca Raton, FL 33431
(800) 310-2743
View our location on Google Maps
Call our team before arranging an in-person visit.
Claims or urgent policy questions?
For urgent claims assistance, use the insurer's claims number on your policy or visit our Payments & Claims center. Contact our team if you need help finding the appropriate contact.
Please keep Social Security numbers, payment details and medical information out of general messages. Submitting a request does not bind, change or cancel coverage; our team will review the request and confirm the next step.
